Your data.
Your choice.

Use this page to remove local Koi Kingdom progress or ask us to delete an account or personal information held by Koi Kingdom.

Request deletion by email

Email KoiKingdomgames@outlook.com with the subject Koi Kingdom data deletion. Say whether you want an account and associated data deleted, or only specific information such as support correspondence.

If your request concerns an account, use the email linked to it where possible and include its in-game name or player ID if you know it. Do not include a password or sign-in code. We may ask for enough information to verify ownership before acting.

Remove progress saved on your device

The current test release uses local progress and has online sign-in disabled. To remove its local data on Android, open your device’s Settings, choose Apps, Koi Kingdom, Storage, then Clear storage or Clear data. The labels can vary by device.

Clearing app storage removes the local sanctuary and progress on that device. Keep a copy of any progress you want to retain before doing this. It does not remove separate exported files or device backups.

What a request covers

A verified account deletion request covers the account and associated personal data held by Koi Kingdom. You can also request deletion of information sent to support without deleting anything else. We will explain any information that must be kept for a legal obligation or an unresolved dispute, and its retention basis.

This website opens an email request; it does not automatically erase an account or device. You do not need to reinstall the game to contact us.

Privacy questions

Read the privacy policy, or email KoiKingdomgames@outlook.com for help.